You can place the order via credit card. We can accept VISA, MasterCard or American Express. Please click HERE to submit your credit card informtion online. Or or you can call us at +1-862-686-3898 to provide the information. Your information is definitely safe with us. Please note there is a 3% transaction fee if you choose to pay by credit card, which will be collected only by the credit card processing company. Our accounting department will send the receipt after we charge the credit card.

You can place the order via PO. Here are the ways to sumbit your PO.

1 Submit your Purchase Order(PO) via Email: [email protected]

2 Submit your Purchase Order(PO) via Fax:1-323-978-5598

3 Submit your Purchase Order(PO) Online. Please click HERE to submit your PO.

Payment can be made by check, wire transfer and credit card. Please see the details for each option below.

Check: Our accounting department will send a invoice to the customers who would like to make the payment via check. Please see the instructions in the invoice. And mail the check to 63 Chestnut Road, Suite 5, Paoli, PA 19301, USA.

Wire transfer: Our accounting department will send a invoice to the customers who would like to make the payment via wire transfer. Please see the instructions in the invoice. Customer is responsible for all wire transfer fees and similar bank payment charges. A 1.5% monthly surcharge might be added to invoices without standing balances over 30 days.

Credit Card: We can accept VISA, MasterCard or American Express. You can click HERE to fill out the information collection form, or you can call us at +1-862-686-3898 to provide the information. Please note there is a 3% transaction fee if you choose to pay by credit card, which will be collected ONLY by the credit card processing company. Our accounting department will send the receipt after we charge the credit card.

Our standard shipping method is using Federal Express. If you choose to use your own shipping account, please state on purchase order. We reserve the right to change the requested method of shipment. When we receive your order, our supply department will check it with our warehouse immediately and send you an order confirmation within 24 hours. After that, we will start to process your order and keep you updated with the order status. After we ship out the order, we will advise you the tracking number.

We will try our best to resolve any claims of your order. All claims for replacement or credit/refund must be made within 7 days of receipt of goods with authorization from our customer service. Return shipments may not be accepted without prior authorization.

If you have any order questions or you would like to inquire products or services, please see our contact information below.

Phone: +1-862-686-3898

Emall address: Pre-sale Advice: [email protected]

                            Purchase:[email protected]

                            Payment:[email protected]

                            After-Sale Questions: [email protected]

Fax: +1-323-978-5598

Address: 63 Chestnut Rd Ste 5, Paoli, Pennsylvania 19301, USA

If you have purchase, payment and after-sale questions, please provide your order number when you contact us.

If you would like to make an inquiry, please provide the following information if possible:

1.Compound name

2.CAS number

3.Quantity

4.Desired purity

Don't hesitate to contact us if you have any questions about orders and inquiries. MuseChem team will serve you wholeheartedly.